Ajinomoto Cambrooke is committed to delivering your product quickly and at the lowest possible cost to you. Many of our products are perishable. Our standard shipping method delivers your order within 10 business days anywhere in the continental U.S. and Canada. You may select next day service at an additional charge.

Our fulfillment system is fully integrated with our shipping partner. The secure Cambrooke Order form validates your shipping address and allows you to track your package from the minute it leaves our facility.

All our COLD or refrigerated products are carefully packaged in foam coolers and arrive fresh to your door within 3 days of leaving our warehouse. We plan our COLD shipments to avoid weekends (Saturday, Sunday, and holidays are not counted as shipping days.)

Cold Shipping Procedures
Many of the Cambrooke products are freezer stored requiring the use of cold-ship methods. Cambrooke drop-ships these cold products directly to the consumer from the freezer in either cooler bags or styrofoam coolers with dry ice and ice packs ensuring that food arrives to the consumer in a timely fashion.

When coolers sit and food is not placed in the freezer in a timely fashion or during summer months when temperatures rise, some thawing can occur. If food is partly frozen, still has ice crystals, or is as cold as if it would be in a refrigerator (4.4 °C / 40°F or colder), it is safe to refreeze or to use.

The low protein bread products tolerate temperature variations maintaining integrity very well even after a room-temperature thaw because of the special low protein ingredients. Other foods such as Cambrooke’s fresh-filled pastas may suffer in quality after a freeze/thaw cycle because product may stick together.

We recommend freezing most of Cambrooke’s low protein cold products for long-term storage following general food-storage recommendations. For best results, keep products wrapped securely in the coldest part of the freezer until use. Cheese products, if kept securely wrapped can be stored until use in the refrigerator. Low protein bread products stored counter-top for more than four or five days will develop mold, and any products left unwrapped can be exposed to airborne microorganisms. With the exception of Cambrooke’s individually wrapped cheese slices or shredded cheeses, it is recommended that refrigerated food be consumed within four days or refrozen.

Shipping Costs
For the 48 contiguous US states and all Canadian provinces, the Cambrooke online store will automatically calculate the shipping and handling cost based on your Order Price and shipment type (Dry or Cold) based on the following schedule:

Dry Ship
If your order contains only dry ship items, your order is processed using the Dry Ship Rates listed below. Please allow up to ten (10) business days from the time you place an order to receive your shipment.

Dry Ship Order Minimum: $30

Cold Ship
If your order contains any cold ship items, your entire order is processed using the Cold Ship Rates listed below. Please allow up to ten (10) business days from the time you place an order to receive your shipment.

Cold Ship Order Minimum: $50

If the order contains any "cold ship" foods, then it must contain a minimum of $50 in COLD SHIP foods - no other food minimum is required. Please note: The “dry foods” do not count toward the cold ship minimum, but can be included in any amount in addition to the $50 cold ship order.

Now Shipping to throughout the U.S. and Canada. Call or email for shipping quotes to other locations.